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Understand future demand, on demand.
Forecasting, Democratized.
Forecasting is a difficult process. It requires engineers to extract data from multiple systems, data scientists to compile the data, and analysts and planners to identify trends and implement changes in order to get a clear view.
Not anymore.
Dialed helps you save on the fractional resources required to understand future demand, on demand.
LLM Timeseries Forecasting
Dialed takes a modern approach to forecasting contact center demand. Let our tool determine the forecast using the power of large language models to predict your future demand based on arrival data.
Short-Term & Long-Term Forecasting
Use dialed to forecast the demand by workload and use that to calculate the required staffing, for short term shift planning or long term capacity planning.
Zero-shot Inference
If historical data is limited, Dialed's AI forecasting allows you to predict future demand without training a model on your data.
Automatic Anomaly Detection
Avoid manual data grooming. Use the power of your historical data with a LLM with 100 billion data points to help detect and smooth anomalies.
Forecast Accuracy, In Real Time
Avoid the extra work of reconciling performance data outside of your Salesforce system. Dialed seamlessly leverages the data you already have on hand to track your forecast accuracy as the work arrives, at your preferred interval.
