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WFM for Salesforce

Finally. An application built exclusively for Service Cloud Omni-Channel data.

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Manage your work on the world's leading agent desktop application, Salesforce Service Cloud. Manage your work where the work is done.

 

Dial in your contact center.

You have the data, use it.

Tap into data in Salesforce and use it to help plan for future demand. Whether you want to track Leads, Service Appointments, Cases or custom objects. 

Digital First Workforce Management

Break away from the telephony first WFM mindset and understand the true effort of asynchronous work with Dialed. 

How It Works

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